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Shipping and Refund


At Greenery Pop, shipping is free for all orders of $49 or more. For orders below this amount, a flat shipping rate of $7.95 will be applied to the total of your order. You can expect to receive your order within 7 to 10 business days. Some products may take a different delivery time. This delay is indicated on the product page. 

Once your order transaction is complete, you will receive an email confirming your order. Afterwards, you will receive a second email confirming the shipment of your package and your tracking number.  If you have ordered multiple items, please note that they may arrive in separate packages. You will receive a tracking number for each package if this is the case.

Please note that our supplier may experience some exceptional production delays, which may cause a delay in delivery. In this situation, you can contact to receive details and ask questions if you have not received your package on time. We will be happy to assist you!


Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can email us with photographic proof & request a refund. 

Please email: with your refund claim.

We will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

* To complete your return, we require a receipt or proof of purchase.

* To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind. Please provide photographic proof that the product is faulty or damaged.

* Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Quality products

For you and your dog

Free Shipping

On orders over $49

100% Satisfaction

We'll be glad to assist you with any of your concerns